596 Reviews Found
Confirmed Sales Customer
No pressure. Very friendly. They answered all of my questions. They made it easy!
Catherine B.
MAPLEWOOD
Business Response
Catherine, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Very friendly and knowledgeable people that are so willing to help with everything.
Carol B.
OAKDALE
Business Response
Carol, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Oil change and tire rotation done in a timely and professional manner, no complaints.
William W.
COTTAGE GROVE
Business Response
William, we are very happy to have provided you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
From start to finish everything went smooth. Less than an hour for my oil change.
Richard L.
WOODBURY
Business Response
Richard, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Great service from the body shop. They listened to my concerns, made sure my car was safe and performed the repairs ahead of schedule.
Christopher B.
N SAINT PAUL
Business Response
Christopher, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Scott, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Confirmed Sales Customer
YOUR SALESMAN DID A WONDERFUL JOB. UNDERSTANDS THE PRODUCT. VERY NICE TO WORK WITH.
James B.
ELKO NEW MARKET
Business Response
James, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Daryl, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Luann, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everyone was polite, smiling & efficient.
Judeen S.
INVER GROVE HGTS
Business Response
Judeen, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Debra, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
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Confirmed Service Customer
There was a new guy that checked me in, he did a wonderful job! From checking me in to follow up as progress was made on my car. And Duane (the man typically work with) did his usual thing of coming to me and having a conversation. Almost feels like a family member due to number of years working with him for various Chevy vehicles over the years.
Valerie S.
SAINT PAUL
Business Response
Valerie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
This is my second vehicle purchase working with Jason Wortman at Merit Chev and it was as quick and painless as the first one. I will continue to work with them in the future.
Jeffrey J.
LAKEVILLE
Business Response
Jeffrey, thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!
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Business Response
Shawn, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Communication was not the best. No call to let us know it was going to take an extra day. When called late in the day the person answering the phone said it was being worked on, didn't know when it would be done, and call back tomorrow. This type of follow up was a complete surprise as usually the communication from Merit is top notch. It didn't seem like communication should have been a problem because when you came into the service area all the service writers were standing around talking and joking about something. In addition the caps on the lug nuts for my truck had multiple loose ones. I had to go around to each tire and check the tightness of the plastic lug covers. Some looked like they were ready to come off. My wife picked up the truck and I have not had a chance to drive it so I hope all the maintenance was done correctly. So disappointing.
Donald L.
MAHTOMEDI
Business Response
Donald, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Merit Chevrolet CO., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (651) 925-2786 to discuss ways we can better serve you in the future.
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Business Response
Jeffrey, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
Prompt revisit scheduled after service issue reported.
Kris V.
LAKE ELMO
Business Response
Kris, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
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Business Response
Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Brian, thank you so much for the positive review! We hope to see you soon!
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Business Response
We really appreciate your feedback! We hope to see you soon!