I went in with the intention of buying my first "new" vehicle. I was looking for a 2021 Silverado Trail Boss and found one at Merit. I was immediately greeted by a very friendly gentleman who directed me to a sales person. After chatting about what type of vehicle I was interested in, I took one for a test drive. I honestly didn't think I would be able to drive one as we had a snow storm the night before. The sales person got the vehicle warmed up and cleared the snow off. I did buy that vehicle and am still happy with it. They were willing to work out a deal that benefited both myself and them, also they were not "pushy" as what you would expect from a typical car salesman. I'd recommend friend and family to try them in the future.