480 Reviews Found
Confirmed Service Customer
Amazing! 10*'s I had routine service in the morning, drove off and found myself on the freeway while the engine temperature began to rise from 200 to 230 degrees and climbing. I immediately pulled over & called Duayne in the service department for help. He instructed me on what to do then to return to Merit as soon as possible. Just knowing there was someone there to help, kept me pretty collected (maybe not calm; but collected). I had never experienced anything like this & had no idea what to expect when the engine blew. Would it be a NASCAR event where there's condensation all over the windshield? or would I be able to drive the vehicle for a short time before it just died on the side of the road? Somehow after the engine 'blew' my trusty Tahoe continued to idle enough for me to coast down the off ramp & into Merit's service department where Duayne & staff were waiting for my arrival. We immediately reviewed what happened then I went & had a seat for a few minutes. Within 10 minutes I was being shuttled home by the Service department & believe it or not, my truck was repaired and waiting for my arrival that evening (before 7 p.m.) WOW! A day I will never forget. Not the events, the People or the expedited care & service I received from Merit Chev's Service department. Wow! Wow! Wow! You guys' Rock! Thank you So Much!
Jerald M.
OAKDALE
![2006 Chevrolet Tahoe 1GNEK13Z06R100191](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Jerald, thank you for your kind review; we are happy to pass along your comments to the team here at Merit Chevrolet CO.! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
My sales guy Will was great. Got answers to my questions and did not pressure me or rush me for a sale. However, when I took delivery on Friday the car was not prepared and detailed as I would have expected to be. But to be fair, I was told the person who is responsible for the cleaning was not feeling well that day and went home early sick. Which would explain the way it was. Will agreed that it was not up to usual Merit standards and he was embarrassed to deliver it the way it was so he promised that he would get the car detailed inside and outside when I bring it up for my first oil change. So I���ll see if your dealership follows through.
Timothy B.
HASTINGS
![2024 Chevrolet Blazer 3GNKBDRS5RS277710](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
We appreciate you taking the time to leave us this feedback. Please reach out to us at (651) 925-2786 so we may identify ways to improve your experience.
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![2014 Chevrolet Silverado 1500 3GCUKREC0EG286003](https://inv.assets.ansira.net/evox/color_0640_032/8882/8882_cc0640_032_G56.jpg)
Business Response
Daniel, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Everything was done to my expectations and in a timely fashion. All service people who helped me were respectful. I will return when I need my next oil change.
Margaret A.
OAKDALE
![2009 Chevrolet Impala 2G1WT57N691258453](https://inv.assets.ansira.net/evox/color_0640_032/5604/5604_cc0640_032_17U.jpg)
Business Response
Margaret, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Very transparent with pricing and to the point of what I wanted and wanted to spend.
Richard N.
FOREST LAKE
![2024 Chevrolet Trax KL77LGE28RC117200](https://inv.assets.ansira.net/evox/color_0640_032/53391/53391_cc0640_032_GAZ.jpg)
Business Response
Richard, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
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![2023 Chevrolet Corvette 1G1YC3D45P5501965](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Candice, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
I took my truck in because the brakes squeal when I back up out of my garage. I had all new brakes and rotors installed in March. They basically told me that is normal and nothing wrong with the brakes. If that was the case why didn���t they do it right away.???
Jeff S.
MAPLEWOOD
![2018 GMC Sierra 1500 3GTU2PEJ4JG148817](https://inv.assets.ansira.net/evox/color_0640_032/12345/12345_cc0640_032_9V5.jpg)
Business Response
Jeff, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (651) 925-2786 to discuss your concerns, as your satisfaction is of utmost importance to us.
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![2014 Chevrolet Equinox 2GNFLFE30E6259715](https://inv.assets.ansira.net/evox/color_0640_032/9471/9471_cc0640_032_GAN.jpg)
Business Response
Shakiru, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I had an message pop up stating I needed a new engine air filter so I booked an appointment for my 25,000 maintenance. The service rep stated I had the filter changed at my last appointment and did not need one. (They did check, though.) Thank you for the honest service, the reason I always bring my cars back to your dealership, and why I always buy my cars from you.
Nancy B.
WOODBURY
![2021 Chevrolet Trailblazer KL79MRSL9MB005938](https://inv.assets.ansira.net/evox/color_0640_032/14398/14398_cc0640_032_G5J.jpg)
Business Response
Nancy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Service done in timely fashion. Pre-service overview of procedures explained to my satisfaction. Have always enjoyed friendly exchanges with staff.
Dean P.
OAKDALE
![2015 Chevrolet Traverse 1GNKVGKD4FJ161920](https://inv.assets.ansira.net/evox/color_0640_032/9709/9709_cc0640_032_17U.jpg)
Business Response
Dean, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Merit Chevrolet CO.. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I called first and then dropped off my car in the morning with Duane K. and he was able to get the parts and have the mechanics install new brakes so I could pick up my vehicle later that evening.
Catherine M.
SAINT PAUL
![2014 Chevrolet Cruze 1G1PE5SB1E7222226](https://inv.assets.ansira.net/evox/color_0640_032/9345/9345_cc0640_032_G7C.jpg)
Business Response
Catherine, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Service lead was very helpful both during the service as well as after. He went out of his way to assist with an after service need. He was very helpful and exibited great customer service
Daniel M.
WOODBURY
![2023 GMC Yukon 1GKS2BKD7PR221541](https://inv.assets.ansira.net/evox/color_0640_032/51407/51407_cc0640_032_G1W.jpg)
Business Response
Daniel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Easy to make an appointment. Work done on time and correctly the first time.
Kathy B.
EAGAN
![2020 Chevrolet Equinox 3GNAXKEV4LS710930](https://inv.assets.ansira.net/evox/color_0640_032/13758/13758_cc0640_032_G1W.jpg)
Business Response
Kathy, we really appreciate your feedback! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
The service department is the best to address my needs for service. Mr.Chuck assisted me in every aspect and I���m appreciative of his expertise for my auto service maintenance needs.
James L.
SAINT PAUL
![2020 Chevrolet Tahoe 1GNSKAKC9LR289029](https://inv.assets.ansira.net/evox/color_0640_032/13760/13760_cc0640_032_9V5.jpg)
Business Response
James, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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![2018 GMC Sierra 1500 3GTU2NEC5JG193061](https://inv.assets.ansira.net/evox/color_0640_032/12270/12270_cc0640_032_9V5.jpg)
Business Response
James, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I did not want my tire pressure changed and they followed my instructions.
Jerry H.
SAINT PAUL
![2016 Chevrolet Silverado 1500 1GCVKREC6GZ325751](https://inv.assets.ansira.net/evox/color_0640_032/10829/10829_cc0640_032_9V5.jpg)
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Every time I experience the best service. Great Job!
Isagani N.
WOODBURY
![2013 Chevrolet Equinox 2GNFLEEKXD6106484](https://inv.assets.ansira.net/evox/color_0640_032/8280/8280_cc0640_032_GAN.jpg)
Business Response
Isagani, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Confirmed Service Customer
Jessica met me. Did well. Left car for the day. But that ���nagging noise��� from my left front is still there. The issue is this noise goes away once the car warms up. Will probably be back.
Michael S.
INVER GROVE HEIGHTS
![2017 Chevrolet Tahoe 1GNSKCKC1HR226428](https://inv.assets.ansira.net/evox/color_0640_032/11624/11624_cc0640_032_G1E.jpg)
Business Response
Michael, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (651) 925-2786 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Courteous, professional and prompt service.
Linda G.
COTTAGE GROVE
![2015 Chevrolet Equinox 2GNFLGEK5F6386958](https://inv.assets.ansira.net/evox/color_0640_032/10081/10081_cc0640_032_G1M.jpg)
Business Response
Linda, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
As usual the service was completed in a timely fashion even though this was just an oil change
Jim M.
WHITE BEAR LK
![2012 Chevrolet Traverse 1GNKRGED6CJ379661](https://inv.assets.ansira.net/evox/color_0640_032/7558/7558_cc0640_032_17U.jpg)
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!