1050 Reviews Found
Confirmed Sales Customer
Excellent knowledge from our salesman patient accommodating
Ronald K.
WOODBURY
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Very happy with the customer service and completing the work they did on my vehicle ahead of time.
Burton E.
WOODBURY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Everything went as scheduled and had courteous professional service from drop off to pick up.
John K.
WOODBURY
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
We had tire problems, we were fit in for service quickly. The crew was very nice ...my hubby is suffering from cancer and I have mobility problems. They accomplished the service quickly, were very kind and went out of their way to accommodate our health issues even seeing that the repaired car was brought inside so we didn't slip on the snow and ice. We like Merit, we travel 30 miles to go to Merit and will continue to do so because of their service. They go to great length to be understand and we are thankful!
Gerald G.
COON RAPIDS
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Never had a bad experience. My advisor Brock is great.
Owen D.
SAINT PAUL
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Merit Chevrolet Co.!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Oil change and engine light on. Was a little taken back when it was communicated that I would be charged $160 plus repairs to check my engine light issue. I took the truck back to the Farmington Car lot I purchased it from and it took them 10 minutes to check and reset. Would have saved me a trip to Farmington if your shop rep just reset the computer issue. Especially whenn competitor dealership currently running an advertisement stating they���ll check engine light issues for free this month and not charge / $160.
Mike H.
SAINT PAUL
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (651) 739-4400 when you can so we can address this situation directly. Thank you and have a great day.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Brought the vehicle in on Friday morning without an appointment. Had 2 pretty major issues that were addressed and had the vehicle back that afternoon. The staff was excellent and I really appreciated it. Happy to have my truck "Healthy" again!
Kevin F.
WOODBURY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great service but repair work prices are too high. I���m not sure if I���ll go for repair work again
Angel F.
WOODBURY
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I am always treated very good and the service is excellent
Veronica L.
WOODBURY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Very friendly and accommodating service writer, mechanic, and vehicle runner.
Robert G.
LINO LAKES
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I needed a new battery and stopped in without an appointment and they fit me into their busy schedule. I was in and out in about 1 hour. Everyone at Merit Chevrolet is always great.
Linda W.
WOODBURY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
I almost didn���t make this oil change appointment but that���s what I came in for. However I left with new brakes because mine were so bad they almost disappeared and I had absolutely NO idea they were in that condition. More than likely saved me from a terrible accident or worse. Thanks to Chuck and the guys once again for treating me well.������������������
Lynda K.
SAINT PAUL
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Merit Chevrolet Co.!
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Confirmed Service Customer
came in for scheduled oil change. that was also on a service special as before. was advised to change out lubes in front (4 wheel drive) and rear differentials to conform to mileage on vehicle. appt time was for 1000 hours and all work was done by 1130 hours. was a little surprised at the labor charge for differential lube work $235. appt time 1000 for oil and filter change 20 min no labor charge. Labor for axle work a bit high!!
Joseph B.
SHOREVIEW
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (651) 739-4400 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Sales Customer
Mike delivered amazing service and went above and beyond to make things happen. I am grateful for all he and his management team did for me. I have been a customer since 1992 and have never gone to another dealer for purchase or lease.
Tara F.
MAPLEWOOD
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Merit Chevrolet Co.!
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Confirmed Service Customer
First and foremost, when I called Merit , my Service consultant was very informative. She knew exactly what I was talking about. And when I arrived, she made me feel very comfortable. I was so surprised how fast they had gotten the job done. I will share my experience with my family and friends . I would like to express my thanks to the Service consultant.���Jessica Whitney���. And Merit Chevrolet. For doing a wonderful job!
Michael G.
AFTON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Merit Chevrolet Co.!