1264 Reviews Found
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Confirmed Service Customer
They always do an excellent job, my car was fixed perfect and quickly. Plus it was wash and cleaned on the inside.
Jeffrey S.
SAINT PAUL
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Confirmed Service Customer
Very organized with recall issues. Timely and efficient.
Robert C.
CENTERVILLE
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Merit Chevrolet
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Ron Hogan is the reason I've bought numerous vehicles and referred various people to Merit Chev. He is quite knowledgeable, enjoys dealing with the public, always competitive with a no hassle friendly way of conducting business with a concern for his customers. Approx. 2 years ago while my wife was driving her 2017 equinox on a subzero day the battery died leaving her stranded on railroad tracks. As she walked through the door, Ron noticed she was visibly shaken,stopped what he was doing took her down to the Service Dept. provided her a courtesy vehicle and took care of getting the vehicle back up and running. This is another reason why I keep coming back to Merit. I first met Ron while he was working at Midway Chev. At the time he was adamant about the fact that I would appreciate him converting me from being a Ford to Chevy owner. I'm glad he did and I feel fortunate to be able to conduct as many transactions as we have.
Daniel S.
LINO LAKES
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Merit Chevrolet!
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Confirmed Service Customer
Service was very good & friendly but ,, the availability of parts was very ,VERY BAD More than three weeks to get one part
Maurice H.
MAPLEWOOD
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Confirmed Service Customer
Service department is always on top of everything especially customer service
Jean S.
LONGVILLE
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Service was goo and quick, would recommend to a friend.
Marcus T.
SAINT PAUL
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
My wife brought our car in on a Saturday with no appointment to get a few things fixed..a service consultant named Chuck Williams took it in and told her they'd look at it on a Monday and let her know what needed to be fixed..monday came chuck called told what needed to be fixed and wife said fix it and do a oil change too..car was all done and ready to go a wensday..very happy for speedy service with no appointment...thank you chuck williams...
Jerry W.
SAINT PAUL
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Merit Chevrolet!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I would certainly purchase again, but my truck will never be back for service. I made an appointment 2 weeks out for a 8:30 appointment for an oil change, brake recall fix (1/2 hr software update) and check my seat heater. Expected to have my truck back by 10:00 am - got it after 4:00pm, and only after I showed up there - still had to wait then... Then they wanted to charge me over $200.00? Yep. Nope. Hope they got a good look at the truck because they will never see it again...
Victoria T.
WHITE BEAR LK
Business Response
Hi Victoria, Please reach out to use at (660) 202-1189 so we can address this with you directly. Thank you again for the feedback.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Frustrated with the cost of services and that i am called multiple times a day about trading in vehicle even though I’ve told staff I’m not interested.
Ashley R.
SAINT PAUL
Business Response
Hi Ashley, thank you for taking the time to submit a review. We'd like a chance to understand what went wrong. Please reach out to us at (660) 202-1189 so we can work to make this right.
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Merit Chevrolet and we hope to see you again.
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Confirmed Sales Customer
John was just great and he was also very helpful, answered all of our questions. Great person to work with
Wayne H.
LITTLE CANADA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Merit Chevrolet!
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Confirmed Sales Customer
Will was great to work with. Very friendly and knowledgeable.
Margaret M.
OAKDALE
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The serviceman that wrote up my order did a great job in writing up my order and ensuring that the drivers seat cover that had been repaired before was fixed again and told to contact him directly if it failed again. His assistant that put the floor/seat protector before going back to be serviced was friendly and helpful also-he came and got me when the car was done, he talked to the cashier to make sure my bill was ready and advised me where my car was parked. I also saw Diane Hogan, the person that sold me the vehicle, she greeted me, a smile on her face saying my name with a firm handshake. A great experience!!!
Fred B.
SHOREVIEW
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!