1095 Reviews Found
Confirmed Service Customer
pleasant, and personal safety at the forefront of my visit
Linda W.
LAKE ELMO
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Your team is spectacular - fast reacting and great anticipation of what customers want. Follow through was excellent
Deborah C.
WYOMING
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
professional service prompt accurate friendly staff, service dept is always willing to help
Mark O.
WHITE BEAR LK
Business Response
Hi, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Confirmed Service Customer
Brock was amazing! He got my vehicle serviced the same day we called and was quick and efficient!
Dakota V.
SOMERSET
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Merit Chevrolet Co.!
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Confirmed Service Customer
Jessica made sure everything I needed done was done for me at minimum time and cost. She is AWESOME to work with as is the rest of your staff. I have been a Merit Chev buyer for years and my father purchased our first Chevy at Merit Chev on 7th and Arcade in the 1950's. We go WAY back. Thank All of You. Patricia Ledo
Patricia L.
SAINT PAUL
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Merit Chevrolet Co.!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everything went very well with the repair and the wait time. Due to COVID I chose to wait outside on the slabs next to your front steps. It was about 36 degrees out, and I came prepared for the cold. I would like to suggest some outdoor seating, or even some styrofoam pads on the slabs out there.
Darren W.
SAINT PAUL
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
I came in to look at a truck and was greeted by a friendly staff that helped me find exactly what I was looking for. Along with finding the right truck Merit had the best price in town. I've already recommended Merit to several friends in the market.
Bryce E.
STILLWATER
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
They are very helpful from time you walk in the place
Mark R.
WOODBURY
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
The Merit culture is slowly degrading; it my be due to Covid stress. We pray for everyone's continued good health and good nature.
Elizabeth B.
WOODBURY
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
I had to come back to the dealership 3 days in a row. I genuinely prefer to give top scores, and I have given top scores for Merit Chev before. I'm sad at myself for not giving them top scores this time. After bringing in my car for warranty work and paid maintenance, I had to came back the next day for a missed electrical issue that was not checked on in the first day even with the OBD sensor plugged in. I also had to have them apply coupons that were missed on the bill from day one. On day 3, I had to come beack becuase they forgot to reset the TPM's on my car after a rotation. There were no issues on day 4 but having to come back so often just ate into my days. It should be noted that I'm a customer that spends money, Merit has all my work on their computer. The only discounts I use are ones that the dealership advertises on its own website. I only get work done at Chevy certified shops such as Merit Chev. I also am polite and I dont verbally abuse service writers or technicians. I give good and fair scores, and I'm sad that I could not give one this time.
Victor N.
SAINT PAUL
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (651) 739-4400 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Good clean service, woman cashier in service area quite pleasant and friendly.
Robert B.
SAINT PAUL
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.