Customer Reviews

Friendly and Experienced staff, keep up the good work.

Shawn and Jerry are the best! Shawn has great communication skills and people skills, he was able to describe the whole purchasing process to me in detail and help me understand everything I was purchasing! He is the best!

Feels like customer service has declined. When I walked into the sales floor to talk with someone about purchasing a new vehicle I was ignored and felt disregarded. This happened a few weeks ago as well when I was waiting for my vehicle’s oil change to be completed. I felt that I was not taken seriously because I was a woman. I am the main purchaser of vehicles in my household and was ready to talk to someone about a specific vehicle you had on the lot.

I didn't have an appointment, but had car issues on the way into work and changed my route to Merit. Dropped off my car at 6:30 AM and used the lock box feature and they were able to get it in and get it all fixed the same day. Thank you to the mechanic and to Chuck the Service Rep.

The service is incredible. We buy our vehicles from Merit because the service department is so strong.

Everything went as planned. Very responsive to our questions and concerns.

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Jerry was my salesperson he went above and beyond what I have ever experienced before. Jerry is very dedicated to his customers I’ve bought two Silverado’s from Jerry and will be buying my third from him

Awesome staff

MERIT STAFF IS TOTALLY AWESOME

Project was done as stated and they made my transportation to and from my home possible.

hi

Great experience, everyone was friendly and helpful.

I needed a new battery installed, and I got right in and out very quickly

Great, friendly people

Done on time and they performed some inspection for me.

Great Service !!

Everything went fine. My requests were handled in less than an hour.

The rear quarter panel and door was replaced. I went to pick it up and the paint did not match with the original paint. They reworked the paint and now I cannot even tell where the new paint in the old paint start and stop. Everything else looks good as far as I can tell. Thank you for the good work.

Awesome body shop