616 Reviews Found
Confirmed Sales Customer
Everything was very smooth and friendly. No pressure sales which I appreciated immensely
Dominic S.
SAINT LOUIS PARK
Business Response
Dominic, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Randy ,Service Manager took care of the issues and kept me informed. He was very involved and wanted great results , very professional and proactive. GM did a fantastic job working together we all the issues we had . Definitely a great team
Jeffrey M.
COTTAGE GROVE
Business Response
Jeffrey, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
William, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
We came to Merit Chevrolet and specifically to see Jerry Mathison on the recommendation of good friends and Merit customers as well. Our experience with Jerry, his manager Chad and Sean Sanford was outstanding. We came in looking to lease a 2024 Trax and ended up buying a 2023 Trailblazer off the show floor. Jerry is a great salesperson, very knowledgeable and understanding of our vehicle needs. We are completely satisfied with our purchase of the 2023 Trailblazer and will recommend Jerry and Merit Chevrolet to our friends.
David C.
WEST SAINT PAUL
Business Response
David, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Everyone was amazing. Great work! Great customer service! I was having difficulties getting my vehicle there due to a dead battery and everyone was accommodating and the work was completed quickly and in time for my driving trip out of town. Appreciate the entire team!
Jen C.
HUDSON
Business Response
Jen, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
Jessica, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Excellent service as always from the staff at Merit Chevrolet.
David W.
WOODBURY
Business Response
David, thank you so much for your positive comments about Merit Chevrolet CO.! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
Go there all the time to have work done on my car thay keep a good record of my car , cars from them blazer an camaro ss2
Duane D.
NEW BRIGHTON
Business Response
Duane, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Since I bought my truck in June, I've been receiving promotional communications repeatedly for a free oil change at my first service visit to the dealer. I got my oil changed and my tires rotated at my first visit there, and the dealership tried to charge me $104. I asked about the promotion for a free oil change, and they first said that they've never seen that. Then, they said that it shouldn't apply to me, but that they'd honor it anyway. Overall, it was a negative experience.
Joseph R.
WOODBURY
Business Response
Joseph, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (651) 925-2786. We look forward to hearing from you.
Was this review helpful?
Confirmed Service Customer
I always have a great experience, but this time around the staff went even more above and beyond. I had no clue how to redeem my GM points and we were able to problem solve and find TWO accounts. I was able to cover almost my entire service bill with these credits and I wouldn't have been able to make it happen if I didn't get her help. Everyone is always extremely helpful and friendly.
Brenda L.
LAKE ELMO
Business Response
Brenda, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Service Customer
Everyone is so friendly and happy to answer any questions I had. They even gave me a discount with me even asking for one! Now that's service beyond expectation!
Julie C.
APPLE VALLEY
Business Response
Julie, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you, and have a fantastic day!
Was this review helpful?
Confirmed Service Customer
Went in because received a message to Service Parking Brake, but no code showed so there was nothing to do. While I was there requested to have my wiper blades changed and that was completed in 10 minutes
Renee S.
SAINT PAUL
Business Response
Renee, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Checked my brakes and also installed my speaker fantastic job
Shanean W.
BROOKLYN CENTER
Business Response
Shanean, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Laurie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Merit Chev. helped me out tremendously. I dropped my car off the day before my car was scheduled for an appointment. The service person checked the codes because I had a problem with the car stalling. He said it looked like the battery was the issue. This battery was less than Two years old. The dealership was able to check out the system right away. The battery was the problem, and I was able to be on my way.
John B.
SAINT PAUL
Business Response
John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
Great service as usual but was not informed about a rebate for my battery purchase.
James S.
OAKDALE
Business Response
James, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Was this review helpful?
Business Response
Hi Lee, thank you for choosing Merit Chevrolet CO. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
The people were very professional and friendly. For having an oil change and service required for a recall, the wait was not long. Thanks for the good service.
Lorene D.
INVER GROVE
Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
This was my second experience with Merit Chevrolet, Chuck Williams was fantastic and the service was done quickly. It was a great experience and this will be my dealer going forward.
Kim L.
MINNEAPOLIS
Business Response
Kim, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Sales Customer
I want to thank Diane Hogan for a best-in-class customer experience. This is my first Chevy and she exceeded expectations in terms of customer satisfaction, customer service, and making this purchase easy, and straightforward. The Bolt is a great EV and Diane got me off to an excellent start.
Christopher A.
SAINT PAUL
Business Response
Christopher, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!