616 Reviews Found
Confirmed Service Customer
The process went very well from start to finish. I want to call out Chuck Williams, the service manager, who was great, on top of everything, and kept me in the loop throughout.
John R.
WOODBURY
Business Response
John, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
I appreciated the conversation I had with Chuck, who listened to my concerns about the way my dash lights and messages were functioning. He took time to explain a plan to resolve the problem. And then he solved the problem.
Virginia J.
MAPLEWOOD
Business Response
Virginia, thank you so much for your positive comments about Merit Chevrolet CO.! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Routine oil change. Well done. Positive experience.
Stephen S.
WOODBURY
Business Response
Stephen, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Was this review helpful?
Confirmed Sales Customer
Communication and the whole process of purchasing my new vechicle was very easy.
Michelle M.
WOODBURY
Business Response
Michelle, congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Was this review helpful?
Business Response
Stephanie, we're happy you found our staff to be so supportive during your experience here at Merit Chevrolet CO.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
You all been good. Thanks Chuck for helping me out all time when I need to get in.
Jennifer O.
SPRING VALLEY
Business Response
We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
Was this review helpful?
Business Response
Bruce, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Thank you for choosing Merit Chevrolet CO. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Excellent customer service when we brought our truck in for some warranty work.
Joy D.
DANBURY
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Confirmed Service Customer
The service department further investigated into an ongoing electrical issue which I am having with my 2022 Colorado. Both the Service Manager and the Mechanic did everything they could to get me in immediately and diagnose the still elusive issue. The Service Manager took my issue very seriously and treated me will all respect. The Mechanic communicated his results very professionally (and, that is so important). I know I am welcome to return for further service and investigation into this issue when the issue propagates itself a bit more. Until then, the Service Manager did an excellent job assuring me that General Motors has me covered.
Bryan H.
WOODBURY
Business Response
Bryan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
Scott, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
Was this review helpful?
Confirmed Sales Customer
We have worked with Jeff Maas in the past. He introduced us to Diane Hogan when we showed up on Tuesday. She was very thorough in explaining the features of the new Trax. I’m a little overwhelmed with all of the improvements Chevrolet has made since our Impala from 2016. We felt we were treated very well.
Milbert W.
WOODBURY
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Merit Chevrolet CO. and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Both the body service and the standard maintenance on my 2013 Silverado were well coordinated by Duane and Pat, on time and estimate$.
Neil D.
OAKDALE
Business Response
Neil, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
Again, your service & associates help went far beyond. I am so grateful!
Bonita D.
SAINT PAUL
Business Response
We're happy you found our staff to be so supportive during your experience here at Merit Chevrolet CO. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
The dealership was good, especially my service advisor, Jessica Whitney who was excellent. One of the problems with my truck is that I only have a little over 3000 miles on it, and it’s been 3 times for service already. This time I have had issues with the truck slamming on the brakes by itself when there wasn’t anyone or anything in front of it. I had to shut the front collision control off, and at this time there isn’t a fix to prevent it. I’m disappointed with the truck, but am still happy with Jessica who gave me a vehicle to use, and promised to call me when they can repair the truck.
Eugene B.
WHITE BEAR LK
Business Response
We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (651) 925-2786.
Was this review helpful?
Confirmed Service Customer
Just an oil change and tire rotation service- done quickly and no additional issues to be concerned with
Tom B.
SOUTH ST PAUL
Business Response
Tom, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
The people are very nice and respectful and helpful..
Michael T.
SAINT PAUL
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
My 2020 AWD Trax developed a leak in the rear differential as identified by Goodyear during a new tire purchase and free inspection. Took it to Mauer Main Chev in Anoka by appointment. they contacted me 6 hours later with "Great news, your leak is only a seap and does not require repairs at this time". My reaction was "Wait what? You want me to wait until my drivetrain warranty is expired and then come back to pay out of pocket for more expensive repairs? There's a puddle forming on my garage floor". They just said sorry, we don't qualify it as a leak at this time. Took it to Merit Chev in Maplewood next and they fixed the issues less any questioning and also helped me find the best discounts/cost savings. Merit restored my faith in GM and why I purchased my vehicle brand new from them in the first place.
Peter B.
COON RAPIDS
Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Sales Customer
Very helpful sales people, Jerry answered my many questions and was very patient!
Nancy V.
MAPLE GROVE
Business Response
Nancy, we're happy you found our staff to be so supportive during your experience here at Merit Chevrolet CO.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!